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Symantec’s Norton brand of award-winning line of consumer products is a market leader in desktop protection for individual users, home offices and small businesses.
Security 2.0 is the company’s vision to protect people anytime and anywhere they go online. Today’s threats are no longer just associated with the device; they are focused on the information and the transactions themselves. With Security 2.0, Symantec’s mission is to deliver next generation security solutions with protection that revolves around you, not just your computing device. Symantec’s Norton product line is designed for today’s increasingly sensitive online interactions, such as financial transactions and instant messaging, safeguarding consumers from malicious threats and crimeware. Symantec stays ahead of the latest threats with the introduction of new technologies like Browser Defender which protects consumers from drive-by downloads and other new online threats.
Internet Security Solutions help defend home and home office users against viruses, worms, and other security risks. These solutions include spyware, spam and personal firewall protection for PCs, Macintosh® computers and mobile devices. As the flagship solution of Symantec’s Norton product line, Norton 360 is an all-in-one security solution, combining PC security, identity protection, backup and restore and PC tuneup capabilities. The comprehensive solution protects computers and the information stored in them from Internet threats and risks, as well as data loss, allowing computer users to freely engage in their everyday online activities without worry.
PC Tuneup Solutions help users prevent and resolve computer problems. Norton SystemWorks enhances PC performance with trusted utilities, system checkup and cleanup features.
Backup and Recovery Solutions provide consumers with tools to undo computer malfunctions and safeguard their important data. With easy-to-use backup and restore capabilities, Norton Save & Restore and Norton Ghost are ideal choices for securing irreplaceable files, photos, music and other data. Norton 360 also includes a variety of backup options.
Remote Expert-Assisted Services are designed for minimal user intervention. Symantec’s Norton Premium Services offers help when you need it with remote PC tuneup and optimization, virus and spyware removal and expert Norton software installation.
Endpoint Security and Management Solutions enable organizations to evaluate, protect, and remediate both managed and unmanaged systems as they connect to corporate assets. Integrated solutions help customers protect critical network endpoints such as desktops, servers, laptops, and mobile devices against known and unknown threats using technologies such as behavior-based protection, antivirus, antispyware, firewall, intrusion prevention, network access control, advanced management and monitoring.
Lifecycle management products provide customers visibility and control of heterogeneous IT assets. Automated systems management operations assist customers create repeatable, predictable and invisible systems management that improves service to the business. In addition, an extensible open collaborative architecture offers customers a platform for solution development and process-aware integration that allows them to manage heterogeneous environments through a centralized CMDB.
Information Risk Management Solutions enable organizations to minimize the risk of external threats, locate and prevent the loss of sensitive information, as well as manage, retain and discover that information when needed. By focusing on information-centric security, companies are able to take a risk-based approach that allows them to more efficiently secure and manage their information.
Our solutions leverage our market-leading anti-spam, data loss prevention, policy management, intelligent archiving and e-Discovery technologies to help protect and manage our customers’ most valuable asset – information.
IT Governance, Risk and Compliance Solutions allow customers to take a risk-based approach to managing IT controls compliance in order to support governance requirements and ultimately reduce risk. These solutions help organizations protect critical assets and reduce business risks by providing end-to-end automated coverage of the IT compliance lifecycle. From defining an IT control framework, assessing those controls, reporting on compliance status and deficiencies, and then remediating the deficiencies to ensure alignment with internal mandates and external regulations and frameworks.
Storage and Availability Management Solutions help organizations gain control, improve service levels and drive down costs within complex data center environments across heterogeneous storage and server platforms. Symantec enables companies to standardize on a single layer of infrastructure software that works on every operating system and supports every major storage device, every major virtual machine vendor, every major database and every major application.
Data Protection Solutions ensure successful backup and recovery of information and systems for organizations across all market segments, from small and medium-sized businesses to large enterprises, using the latest disk, tape, deduplication, indexing and virtual technologies.
Storage Management Solutions ensure data is going to the right place at the right time and is never lost. Products deliver storage management, storage resource management and storage utilization, SAN management, storage and server virtualization and replication.
High Availability and Disaster Recovery Solutions provide enterprise customers the ability to ensure that mission critical applications are always available. These products provide high-availability clustering in physical and virtual environments across heterogeneous storage and server platforms.
Symantec Global Services offer deep technical knowledge and expert resources for securing and managing the world’s information. With a staff of 4,000 professionals and an extensive partner network, Symantec Global Services helps customers address information security, availability, storage, and compliance challenges at the endpoint and in complex, multi-platform data center environments.
Consulting Services offer solutions to help organizations manage IT risk and maximize IT performance. Symantec’s expertise is built on decades of technical leadership and practical, real-world experience deploying solutions in complex, multi-vendor environments. Symantec offers three different delivery models including Advisory Services, Residency Services and Product Enablement Services based on customer need.
Education Services provide a full range of services, including technical training on Symantec software, best practices education on IT risk and service management, and custom learning built around unique IT and business needs. Symantec Education Services includes a wide portfolio of services available to help organizations manage IT risk more effectively.
Enterprise Support Services are designed to meet the needs of companies small and large, local and global. The support services provides customers with three levels of service plans to help keep their solutions, systems and data secure, available, high-performing and compliant in today’s complex IT environment. At each level of support, Symantec works cooperatively with customers to reduce security risks, protect their data and quickly resolve technical issues.
Managed Services enable customers to place resource-intensive IT operations under the management of experienced specialists – allowing them to optimize existing resources and focus on strategic IT projects. Delivered under strict service-level agreements (SLAs), Symantec Managed Services provide continuous expertise and value though a combination of onsite activities, on-call assistance, and remote monitoring. Enterprises benefit from increased operational efficiency, lower costs, and reduced exposure to IT risk.
Hosted Services leverage infrastructure managed in a Symantec environment to help customers reduce IT complexity, manage IT risk, and lower cost of operations. These services include Symantec Protection Network and Symantec DeepSight Early Warning Services.
Symantec has founded and now leads many industry standards efforts, and most Symantec products are based on standards. A few examples of the standards that Symantec integrates in its products include SCSI, iSCSI, SNMP, Fibre Channel, the HBI-API, Ethernet, and SMI-S.
Symantec Involvement in Standards Organizations (partial list):
For detailed information on industry standards at Symantec, email standards@symantec.com.
Common Criteria is an internationally-recognized standard (ISO 15408) to assess the security of IT products. The US Department of Defense requires that information assurance products are certified under this program. Symantec has demonstrated commitment to meeting this rigorous testing standard for our international public sector customers. Symantec is strongly committed to this effort as it represents the universal security standard. Symantec has been a leader in this effort by initiating the Common Criteria Vendors’ Forum and participating in the International Common Criteria Conferences. Common Criteria Portal URL: http://www.commoncriteriaportal.org/
FIPS-140 (US Federal Information Processing Standard) is a cryptographic standard. The Cryptographic Module Validation Program (CMVP) was established by the US National Institute of Standards and Technology (NIST) and the Canadian Communications Security Establishment (CSE) in July 1995. All of the tests under the CMVP are handled by third-party laboratories that are accredited as Cryptographic Module Testing (CMT) laboratories by the National Voluntary Laboratory Accreditation Program (NVLAP). This standard is in place to ensure consistent standards for encryption strength and implementation correctness. FIPS 140 URL: http://csrc.nist.gov/cryptval/
ICSA Labs The goal for ICSA Labs Certification is to enhance and improve security implementations of network and Internet computing, which will improve commercial security and its use of appropriate security products. Certification promotes user acceptance of increased security while improving the ease of use and seamless integration of security technology in everyday computing. ICSA Labs Certification criteria are public, objective and credible criteria that yield a pass-fail result. This certification is widely recognized by large enterprise customers. Symantec has been submitting its anti-virus products for ICSA testing for many years. ICSA Labs URL: https://www.icsalabs.com/icsa/icsahome.php
Past commercialized technologies from Symantec Research Labs include the company's first antispam technology, generic exploit blocking technology to proactively stop fast-spreading network threats, technology to improve the performance of our backup products, and technology to help protect our nation’s critical infrastructure.
Symantec Research Labs also works on projects in collaboration with external organizations, including customers, government agencies, and universities.
University Research
The University Research Program connects Symantec to the latest research in software development, and to leading professors and students at U.S. universities. The group’s goals include helping to recruit top PhD students to the company to cultivate the next generation of technical leadership, bringing researchers to Symantec to talk about their work to inspire technological innovation, and encouraging and funding university research in areas of Symantec's interest for longer-term commercialization.
Today, the University Research Program funds research centers at Carnegie Mellon, George Mason, Georgia Tech, Purdue, Stanford, University of California at Santa Cruz, University of California at Los Angeles (UCLA) and University of Minnesota. These funding efforts support technology research across a number of key areas for the company, including security, storage, and even consumer software user interface design. We also award annual fellowships and internships to the most promising student researchers.
Click here for information about the Labs' Graduate Fellowships.
Advanced Concepts
The Advanced Concepts group is a startup-type organization within Symantec Research Labs focused on building new products in emerging areas for release directly to a set of pilot customers. The goal is to eventually commercialize Advanced Concepts releases for all Symantec customers, creating entirely new businesses for the company.
