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October 24, 2005
Symantec Discovery Web Accounts Null Password

Revision History

Risk Impact

Remote AccessYes
Local AccessYes
Authentication RequiredNo
Exploit publicly availableNA

Affected Product(s)

ON Command Discovery Standard Edition4.5.xDownloadable Updates
ON Command Discovery Web Edition4.5.xDownloadable Updates
Symantec Discovery 6.0Downloadable Updates

Note: Product versions prior to 4.5.2 are no longer supported and updates are not available. Users of Symantec Discovery versions prior to 4.5.2 are encouraged to upgrade to a newer, supported product version.

Not Affected Product(s)

Version of Symantec Discovery installed without the web applicationAllAll

Symantec engineers have identified that during installation of Symantec Discovery, two database accounts, DiscoveryWeb and DiscoveryRO, are created with null passwords. Assigning a password to the DiscoveryWeb account will disable Symantec Discovery in its current configuration.

Symantec Response
A patch has been created to allow the DiscoveryWeb database account to be password protected. The DiscoveryRO account is only used in conjunction with the heat interface. It is recommended that this database account be removed unless used in conjunction with the heat interface. Scripts are also available for removing or adding the DiscoveryRO.

The patch and installation instructions are available from the Symantec website.

For ON Command Discovery Standard Edition:

For ON Command Discovery Web Edition:

For Symantec Discovery 6.0:

Symantec is not aware of any active attempts against or organizations impacted by this issue.

As a part of normal best practices, users should keep vendor-supplied patches for all application software and operating systems up-to-date. Symantec strongly recommends any affected customers update their product immediately to protect against these types of threats.

Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows the principles of responsible disclosure. Symantec also subscribes to the vulnerability disclosure guidelines outlined by the National Infrastructure Advisory Council (NIAC).

Please contact secure@symantec.com if you feel you have discovered a security issue in a Symantec product. A Symantec Product Security team member will contact you regarding your submission. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com. The Symantec Product Security PGP key can be found at the end of this message.

Symantec has developed a Product Vulnerability Response document outlining the process we follow in addressing suspected vulnerabilities in our products. This document is available below.

PDF Symantec Vulnerability Response Policy PGP Symantec Product Vulnerability Management PGP Key

Copyright © by Symantec Corp.
Permission to redistribute this alert electronically is granted as long as it is not edited in any way unless authorized by Symantec Security Response. Reprinting the whole or part of this alert in any medium other than electronically requires permission from secure@symantec.com.

The information in the advisory is believed to be accurate at the time of publishing based on currently available information. Use of the information constitutes acceptance for use in an AS IS condition. There are no warranties with regard to this information. Neither the author nor the publisher accepts any liability for any direct, indirect, or consequential loss or damage arising from use of, or reliance on, this information.

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Initial Post on: Monday, 24-Oct-05 17:00:00
Last modified on: Monday, 24-Oct-2005 17:11:49 PDT