|Exploit publicly available||No|
Symantec pcAnywhere fails to properly protect remote user credentials stored in memory.
|Symantec pcAnywhere||11.5.x (No longer supported)|
Note: Symantec pcAnywhere version 11.5.x is no longer a supported product. However a fix for this version in being developed and will be available at a later date. This fix will be made available on an as is basis with no support available. Users who wish to have full product support are encouraged to upgrade to the latest supported version.
A remote userís connection credentials are stored in clear text with in the Symantec pcAnywhere host serverís process memory when a remote session is requested. The last remote users logged in credentials are stored in clear text in the memory while the Symantec pcAnywhere host is active on the host machine. The credentials of a remote user requesting a session connection can be compromised if a user with administration rights on the host machine utilizes tools to dump the process memory, and search and discover remote user's credentials.
Limit access to administrator account. Without administrative access, the heap memory cannot be dumped and remote credentials discovered.
Symantec has released updates for all affected product version currently supported by Symantec. These updates are available through Symantecís LiveUpdate.
To date, Symantec is not aware of any reported attempts to exploit this vulnerability.
Symantec would like to thank Jeremy Lebourdais of EdelWeb for reporting this issue to Symantec, and working with us on the resolution.
Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows the principles of responsible disclosure. Symantec also subscribes to the vulnerability disclosure guidelines outlined by the National Infrastructure Advisory Council (NIAC).
Please contact email@example.com if you feel you have discovered a security issue in a Symantec product. A Symantec Product Security team member will contact you regarding your submission. Symantec strongly recommends using encrypted email for reporting vulnerability information to firstname.lastname@example.org. The Symantec Product Security PGP key can be found at the end of this message.
Symantec has developed a Product Vulnerability Response document outlining the process we follow in addressing suspected vulnerabilities in our products. This document is available below.
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Initial Post on: Wednesday, 09-May-07 15:00:00
Last modified on: Tuesday, 22-May-2007 11:49:48 PDT