|Exploit publicly available||No|
Symantec Enterprise Security Manager (ESM) is susceptible to a race condition that can lead to a denial-of-service.
Only the Windows managers and agents are susceptible to this vulnerability. The following supported ESM agent and manager platforms have patches available for immediate download.
|ESM agent platform||ESM version|
Windows XP Professional SP2 (x86)
Windows Server 2003 Standard Edition SP1 (x86, x64, ia64)
Windows Server 2003 Enterprise Edition SP1 (x86, x64, ia64)
Windows 2000 (Professional, Server, Advanced Server)
English Version only
Windows 2000 Professional SP1+
Windows 2000 Server SP1+
Windows 2000 Advanced Server SP1+
Windows Server 2003
English Version only
The Symantec ESM manager and agent will hang, with nearly 100% CPU usage, after some network scans have contacted one of the ESM network ports. ESM misinterprets this information and becomes non-responsive. This leads to a Denial of Service condition.
A restart of the manager or agent is required to restore ESM to a functional state.
Symantec has released downloadable automated and manual fixes for all supported vulnerable ESM managers and agents (see the list above).
To date, Symantec is not aware of any reported attempts to exploit this vulnerability.
For more information about installing or updating ESM components see the Symantec Enterprise Security Manager Installation Guide.
Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows the principles of responsible disclosure. Symantec also subscribes to the vulnerability disclosure guidelines outlined by the National Infrastructure Advisory Council (NIAC).
Please contact firstname.lastname@example.org if you feel you have discovered a security issue in a Symantec product. A Symantec Product Security team member will contact you regarding your submission. Symantec strongly recommends using encrypted email for reporting vulnerability information to email@example.com. The Symantec Product Security PGP key can be found at the end of this message.
Symantec has developed a Product Vulnerability Response document outlining the process we follow in addressing suspected vulnerabilities in our products. This document is available below.
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Initial Post on: Thursday, 24-May-07 17:34:52
Last modified on: Friday, 25-May-2007 11:17:20 PDT