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Support

Symantec Partner Program Contacts

For any questions regarding the Symantec Partner Program, or to report issues in regards to PartnerNet, please contact your Partner Program Manager via email choosing your Region from the list below:

Partner Program Quick Guide (PDF)

The Symantec Partner Program is designed to help you create opportunities to grow your business. It provides training and enablement, technical support, software benefits, sales and marketing tools, and a range of other exclusive benefits available through our partner portal, PartnerNet.

Technical Support

Symantec offers eligible partners a number of 24x7 priority Technical Support incidents at no charge, depending on your partner type and level within the Symantec Partner Program.

Customer Care

Contact Customer Care for non-technical and any pricing and licensing issues.

Channel Sales Support

Channel Sales Support provides support for all levels of resellers. This site will provide answers to frequently asked questions, links to quoting tools, and additional partner resources. Whether you need to find information about renewals, request forms, or contact information, Channel Sales Support is the resource for you!

SMB Partner Resources
Contact Us
  • US Partner Hotline
  • 1-888-780-7962
  • 6am - 4pm PST, Monday - Friday
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