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Symantec.com > Business > Contact Us
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Contact Us

Contact Us
You will find here contact information for Customer Care, Technical Support and Sales, divided between Domestic Users and Corporate Customers. We also provide contact info for partners, members of the press and investors.
Along with the contact information you will find links to our communities, where you can share your ideas and feedback.

World Headquarters

Symantec
350 Ellis Street
Mountain View, CA 94043

Home Customers

Customer Service

Customer Service responds to questions about:
  • Subscriptions
  • Product Activation
  • Product Download
  • Returns
  • Rebates
  • Online store

Technical Support

Choose a specific product to find quick answers to common issues and find the appropriate support contact information. We offer several contact options for your convenience.
Select your product
Norton 360 Norton 360 5.0 | 4.0 | 3.0 | 2.0 | 1.0 |
Norton AntiVirus 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005
Norton Internet Security 2011 | 2010 | 2009 | 2008 | 2007 | 2006

How do I find my version?

Support for pre-installed Norton products

If your Norton product came with your computer or internet service, click here.

Norton Community

Norton users community.

Enterprise Customers

Customer Care

Enterprise Customer Care responds to non-technical licensing and serialization questions on Symantec's enterprise products.

Technical Support

Visit the Enterprise Support site to access knowledgebase documents and other support information and services.

Enterprise sales (Purchases and Renewals)

Partners

Symantec Connect

Symantec Connect, the enterprise technical community.

Media

Investor relations

Verisign Services

MessageLabs Services

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