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Symantec.com > Norton - United Kingdom & Ireland > Products & Services > Symantec pcAnywhere™ 12.5

Symantec pcAnywhere™ 12.5

The number one best-selling remote control software *

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Access vital data and applications from anywhere

The Symantec pcAnywhere™ 12.5 Host and Remote Standard License software enables one computer to remotely control and access another computer, establishing a one-to-one connection. Both host and remote components can be installed together on the same computer or separately on different computers.

Key Technologies

  • Remote Access and Remote Control

Key Benefits

  • Reliable, protected remote connectivity—Gateway functionality makes it easier for remote users to find the hosts they need—even when they’re behind firewalls or routers or that don’t have fixed or public IP addresses.
  • Support for multiple platforms—Users can connect to and manage computers running Microsoft® Windows®, Linux®, Mac OS® X Universal, or Microsoft Pocket PC operating systems.
  • Efficient remote troubleshooting—Best selling Symantec pcAnywhere™ gives technical support personnel powerful remote management and problem-solving tools. Problems can be diagnosed quickly and corrected on desktops, laptops, and servers by viewing and controlling them remotely. If necessary, users can even run crucial operating system utilities on a remote system. Robust file transfer capabilities include support for efficient batch transfers.
  • Simple and quick navigation—Users enjoy a familiar interface and automated connections.

Features

  • Symantec pcAnywhere™ 12.5 employs a single setup for all supported languages.
  • Lightweight Quick Connect application allows simple access to frequently used remote connections.
  • Multiple monitor support allows you to specify a monitor to view or to scroll among all attached monitors on the host computer.
Smart card authentication
  • NEW! Supports all PC/SC-compliant smart cards.
  • Native whiteboard support provides a two-way communication tool for a technician and an end user to collaborate. Standard drawing features are used to mark the screen for both users to see.
Simple and quick file transfer
  • IMPROVED! Use standard copy and paste commands to initiate file transfer.
Easy management of multiple sessions
  • IMPROVED! A dedicated tab displays thumbnails of all active sessions when multiple sessions are open. This thumbnail view allows users to jump directly to a session by clicking on the thumbnail or by navigating with keyboard shortcuts.
Support for multiple authentication types
  • IMPROVED! Now a single host configuration can use two authentication types. For example, Microsoft® Active Directory® users and local administrators can both authenticate to the same host.
Better performance in large Active Directory environments
  • IMPROVED! Searching for users in large Active Directory environments is less time-consuming. Users can be added directly through an edit box and validated. Local and administrator groups can be added to other authentication types.
More log details to meet compliance needs
  • IMPROVED! Logging, reporting, and notification have been enhanced. FQDN of computers in session, IP addresses, logged-in user names, keyboard and mouse status changes, and additional chat conversations are also logged.

Awards

Winner of Multiple Technology Awards
  • July 2003 CNET: Editors' Choice Award

Customer Reviews

June 16, 2009 -"For years my PC stayed only at home, but thanks to Symantec pcAnywhere, now it can be anywhere. I love having my music collection anywhere. And all my photos. Any my documents. And my game identities. Any my contact list. In fact, there are so many handy things on my computer, I don't know how I got along before I could take it anywhere."
-C. Robinson
Overall Norton Rating :

System Requirements

Windows 2000 Professional/Server/Advanced Server
Windows XP Home/Professional (32-bit and 64-bit)
Windows 2003 Server Standard/Enterprise (32-bit and 64-bit)
Windows Vista Ultimate/Business/Enterprise/Home Premium/Home Basic (32-bit and 64-bit)
Windows 2008 Server
Internet Explorer 6.0 or later

Thin host system requirements for Windows

Windows 2000 Professional/Server/Advanced Server
Windows XP Home/Professional (32-bit and 64-bit)
Windows 2003 Server Standard/Enterprise (32-bit and 64-bit)
Windows PE
Windows XP Embedded/Point of Service
Windows Vista
Ultimate/Business/Enterprise/Home
Premium/Home Basic (32-bit and 64-bit)
Windows 2008 Server
Internet Explorer 6.0 or later

Thin host system requirements for Linux

Red Hat Enterprise Linux ES 3.0 or later
Red Hat Enterprise Linux WS 3.0 or later
SUSE Linux Enterprise Server 8.0 or later
SUSE Linux 10.0
SUSE Professional 9.3 or later
Novell Linux Desktop 9.0
Intel Pentium (or compatible) processor at 133 MHz or higher
64 MB of RAM
20 MB of hard disk space
CD-ROM or DVD-ROM drive
VGA or higher resolution monitor
Firefox 1.5 or Mozilla 1.6 or later

Thin host system requirements for Mac OS X

Operating system requirements as defined by Apple
Mac OS X 10.4.3 - Firefox 1.5 or Safari 2.0.1 browsers
Mac OS X 10.3.9 - Firefox 1.5 or Safari 1.3.1 browsers
Mac OS X 10.5.x - Firefox 2.0.0.8 and above or Safari 3.1.2 and above browsers

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  • Internet Connection Issues
  • Product Identification
  • LiveUpdate™
  • Error Messages
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Customer Service

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  • Subscriptions
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