SMB Licensing

• Access to all Symantec software products, support and maintenance options through one source
• Minimum purchase requirements of as few as five desktop licenses or one server license
• Larger orders on the same transaction provide larger incentives
• No upfront negotiations or contracts required
• Ability to bundle licenses and support services
• Licensed software can be used anywhere within the country of purchase

Band Levels	Minimum Quantities
S	1 or more servers
A	5-24 licenses
B	25-49 licenses
C	50-99 licenses
D	100-249 licenses
E	250-499 licenses
F	500+ licenses

For Medium to Large Sized Companies

Symantec Rewards
Volume purchase incentives

For Large Companies

Symantec Enterprise Options
Includes flexible deployment, support, and maintenance

Symantec Government

For government organizations

Symantec Academic

For government-approved institutions and charitable organizations

License & Support Renewal Notification Process

We use different methods to drive customer license renewal efficiencies for channel partners in our SMB customer segment.

Renewal opportunities for partners can be found on the Renewal Portal and partners will receive email notification 60 days before any of their licenses are scheduled to expire.

Customers will be alerted about their license renewals through:

• Email notifications sent 60 and 30 days before their license expires, on the day it expires, and 20 days after it expired. The e-mail encourages the customer to renew through their preferred partner, and provides the partner's contact information, license information, suggested renewal SKU, and expiration date.
• Letters sent 30 days before the license expires, with similar information as the email notifications.
• Phone calls 60 days before the license expires, where they will also be encouraged to renew through their preferred partner

By prompting customers to renew, and providing them with information on the originating partner, our intention is to help drive your revenue in the SMB segment. If you have any questions about this process, please email us at sbrenewals@symantec.com.

Our enhanced Renewal Portal enables you to effectively manage all of your renewal opportunities. It helps drive greater efficiencies and makes it easier to close your renewal business with Symantec. The self-service portal can help you consolidate your renewals opportunities, issue quotes, export data, and manage your sales pipeline in one central location.