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The following are a few of the commonly asked questions of the Webmaster. These are updated in relation to the email received.
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| 1. I am having issues utilizing Live Update. |
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Live Update is a feature of your program, thus requires
technical assistance for resolution. Please contact
Technical Support.
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| 2. Where do I order the Virus Update Subscription? |
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Please click here for information on how to order your Virus Update Subscription.
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| 3. Can I register my product online? |
Certainly! Please visit the following site to register:
https://www-secure.symantec.com/custserv/cs_register.html
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| 4. How do I know if an email virus warning is real? |
To determine whether or not the email virus warning you
received is valid, visit the Symantec Antivirus Research
Center's Hoax site:
http://www.sarc.com/avcenter/hoax.html
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| 5. Can I link to the Symantec site? |
Symantec permits anyone to link to Symantec's web site
subject to the linker's compliance with the terms and
conditions outlined on our Legal Notices site:
http://www.symantec.com/legal/legal_note.html#linking
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| 6. I am having trouble locating a certain product. |
Over the years, and through acquisitions, products come
and go. If you are having trouble locating a specific product
(or version), please contact Customer Service.
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