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Which Symantec products will require an update to be compatible with Windows Vista?
Unless Windows Vista compatibility is specifically stated on the box or product page, all Norton products made available prior to the release Windows Vista will need to be updated to support the Windows Vista operating system.
Which Symantec products will be Windows Vista compatible?
The following list is the planned dates for when product will be available for download and in retail stores.
| Symantec Consumer products for Windows Vista™ | ||
| Product | Update Eligibility | Availability Date |
| Norton Internet Security™ 2007 | Free update for eligible users* | January 22, 2007 |
| Norton AntiVirus™ 2007 | Free update for eligible users* | January 22, 2007 |
| Norton Confidential™ | Free update for eligible users* | February 4, 2007 |
| Norton™ Save & Restore 2.0 | Not eligible | March 1, 2007 |
| Norton 360™ | Not applicable | 1st Quarter 2007 |
| Norton Ghost™ 12 | Not eligible | April 18, 2007 |
| If your product is not listed, please check back for updates. | ||
* Valid subscription required
How do I know if I'm eligible to receive a Windows Vista compatibility update for my Norton product?
Products offered under our service plans are eligible for Microsoft® Windows Vista compatibility updates during their subscription period. Products sold under a perpetual license (products that do not have a recurring subscription component), such as Norton Ghost and Norton Save & Restore, are not eligible for a free update.
Users can determine eligibility on our existing products by looking for the "Eligible for a free Windows Vista™ compatibility update" statement next to the Designed for Microsoft® Windows™ XP logo on the box or from the "Ready for Windows Vista" sticker. Users that have purchased these products will and will need to download updates from our website to install on Windows Vista.
If I want to buy a Norton product now, can I upgrade it later to be compatible with Windows Vista?
Sure. Just look for the "Eligible for a free Windows™ Vista compatibility update" statement next to the Designed for Microsoft® Windows™ XP logo on the box or on our online product page. For products such as Norton Internet Security or Norton AntiVirus, this assures you're eligible to receive the update when you're ready to upgrade to Windows Vista.
I’m ready to update today. Where can I get more information?
Go to the Compatibility Updates section and learn all about updating existing products.
What security will I need with Microsoft Windows Vista?
Although the Microsoft Windows Vista operating system has an improved security foundation, Microsoft still recommends additional security. In addition to protection against operating system and application attacks, consider solutions that will help protect you against deception-based online threats such as Trojans and phishing attacks. A comprehensive solution like Norton Internet Security, with components such as a firewall and antivirus that work together to thwart attacks, provides exceptional levels of protection.
Are there any known Vista vulnerabilities?
As with any complex operating system or application, there are bound to be vulnerabilities. Even prior to the formal release of the Windows Vista operating system, Microsoft released a security patch for the Beta version of Windows Vista that was related to a similar vulnerability discovered in Microsoft Windows XP. And, beginning in April 2007, Microsoft released the first of their security patches for the shipping version Windows Vista.
* Microsoft issues WMF patch for Vista OS build, Computerworld, January 16, 2006
What if I plan to test the beta version of Windows Vista before the production version of Windows Vista is released? Will Symantec products be compatible with the beta version?
Individuals who are using the beta release of Windows Vista can test Norton products as they are made available through our External Testing Program and as listed on our website. Additional information can be found on the Symantec External Testing Program page.
Will I receive support from Symantec for beta-release products?
Phone or chat-based technical support is not available from Symantec. However, the knowledge base will have product specific support information as available.
Will new products released by Symantec support the beta versions of Microsoft Windows Vista?
Symantec products released with stated compatibility for the Microsoft Windows Vista operating system will only support production releases of that operating system. Installation of Symantec Norton products for beta releases of the new operating system will be blocked.